Service
Our digital library of product support articles offers a wide array of tips that can help you breeze by most obstacles that may come across your path.
- Service & Support
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Assembly & Delivery
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Order an ebike online and have it fully assembled, tuned, and delivered directly to your door by a professional bike mechanic. Choose this shipping option at checkout and your mobile ambassador will reach out to coordinate dropoff shortly after receiving your order.
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Maintenance
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Our friendly and knowledgeable mobile ambassadors bring a full menu of service options right to your doorstep, including tune-ups and safety checks, adjustments, flat tire repair, and more.
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Product Support
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Our in-house product support team is the best in the business. They love troubleshooting, are happy to talk you through your options, and will always make it right. Having a hard time putting your bike’s issue into words? No problem! Just send us a pic or a short video and we’ll get back to you with some straight-forward advice.
- Help Center
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Online Help Center
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Our digital library of product support articles offers a wide array of tips that can help you breeze by most obstacles that may come across your path.Browse through our extensive database and were confident youll find what youre looking for. We have online resources for any situation, from noisy brakes to basic chain cleaning.
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Customer Support
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Our friendly and knowledgeable mobile ambassadors bring a full menu of service options right to your doorstep, including tune-ups and safety checks, adjustments, flat tire repair, and more.
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Product Support
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Our in-house product support team is the best in the business. They love troubleshooting, are happy to talk you through your options, and will always make it right. Having a hard time putting your bike’s issue into words? No problem! Just send us a pic or a short video and we’ll get back to you with some straight-forward advice.
